Q: How do I check the status of my order?

A: Upon placing your order, please allow 24-72 hours to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email. Then, you can track your order by going to the 'Track Your Order' page on this website.

Q: How long does shipping take?

A: Please allow up to 24-72 hours for your order to process, and an additional three days for it to be shipped out. Our fulfillment centers are located around the world. Shipping will normally take about 7-15 business days.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one time only upon purchasing your product. We never store any information about our customers' private details!

Q: Does Brylec provide a quality guarantee for all products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed within 24 hours!